Terms of service
Last Updated: August 21, 2026
Welcome to Red Tag Collective. By accessing this website, using our services, or placing an order with Red Tag Collective, you agree to these Terms of Service. Please review these terms before completing a purchase.
These Terms of Service should be read together with our separate Return & Refund Policy, Shipping Policy, Privacy Policy, and other applicable policies available on our website.
Orders & Acceptance
All orders are subject to product availability, payment authorization, verification, and acceptance by Red Tag Collective. Submission of an order does not guarantee acceptance or fulfillment.
Red Tag Collective reserves the right to refuse, limit, or cancel an order due to inventory discrepancies, pricing or listing errors, payment issues, suspected fraudulent or unauthorized activity, or other circumstances that prevent fulfillment.
If Red Tag Collective cancels an order after payment has been collected, the applicable amount will be refunded to the original payment method.
Order Cancellations
Orders are processed quickly after they are received. Therefore, cancellation requests are not guaranteed.
Once an order has entered the fulfillment or shipping process, it may no longer be eligible for cancellation.
If an order cannot be canceled before shipment, the customer may request a return in accordance with our Return & Refund Policy, provided the item is eligible for return.
Product Information & Images
Red Tag Collective makes reasonable efforts to ensure that product descriptions, specifications, photographs, dimensions, pricing, and other information displayed on our website are accurate.
Actual product appearance, color, packaging, labeling, accessories, or other details may vary slightly from photographs due to lighting, screen settings, manufacturer updates, production variations, or packaging changes.
Customers are responsible for reviewing the complete product description, specifications, condition, dimensions, included items, and available options before completing a purchase.
Pricing & Listing Errors
We make reasonable efforts to ensure that pricing, product information, promotions, and availability displayed on our website are accurate. However, errors may occasionally occur.
Red Tag Collective reserves the right to correct typographical errors, inaccurate product information, incorrect pricing, promotions, or availability information.
If an error affects an order that has already been submitted, we may contact the customer for clarification or cancel the affected order and issue an applicable refund.
Limited Quantities & Product Availability
Many products offered by Red Tag Collective are available in limited quantities and may not be restocked once sold out.
Adding an item to your shopping cart does not guarantee or reserve inventory. Merchandise remains subject to availability until the order has been successfully submitted and accepted.
If an inventory discrepancy prevents us from fulfilling an order, we will notify the customer and refund any applicable payment collected for the unavailable merchandise.
Payment & Order Verification
All orders are subject to successful payment authorization.
Available payment methods are determined by our website and authorized third-party payment processors.
Orders may be reviewed for fraud prevention and security purposes. Red Tag Collective reserves the right to request additional information reasonably necessary to verify an order or to cancel an order when fraudulent or unauthorized activity is reasonably suspected.
Customer Responsibility
Customers are responsible for providing complete and accurate information when placing an order, including billing information, shipping information, email address, and other requested information.
Customers are responsible for reviewing their order before submitting it, including the:
- Product selected
- Quantity
- Size
- Color
- Model or variation
- Shipping address
- Billing information
- Other applicable product options
Red Tag Collective is not responsible for problems resulting from inaccurate or incomplete information provided by the customer, except as otherwise required by applicable law.
Product Use
Products purchased from Red Tag Collective should be used only for their intended purposes and in accordance with applicable manufacturer instructions, warnings, installation requirements, and safety information.
Customers are responsible for reviewing and following any instructions or warnings provided with a product.
To the fullest extent permitted by applicable law, Red Tag Collective is not responsible for damage or injury resulting from improper use, improper installation, unauthorized modification, failure to follow manufacturer instructions, or use of a product for a purpose for which it was not intended.
Nothing in this provision is intended to exclude or limit liability that cannot legally be excluded or limited.
Returns & Refunds
Returns, return eligibility, return shipping costs, processing fees, damaged or defective merchandise, non-returnable merchandise, and refunds are governed by our separate Return & Refund Policy.
Customers are encouraged to review the Return & Refund Policy before completing a purchase.
Shipping & Delivery
Order processing, shipping methods, business days, tracking, estimated delivery times, weekends, holidays, and other shipping-related matters are governed by our separate Shipping Policy.
Website Availability
Red Tag Collective makes reasonable efforts to maintain the availability and accuracy of our website. However, we cannot guarantee that the website will always operate without interruptions, delays, technical difficulties, or errors.
We reserve the right to modify, suspend, discontinue, maintain, or update portions of the website when reasonably necessary.
Limitation of Liability
To the fullest extent permitted by applicable law, Red Tag Collective will not be responsible for indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through it.
Nothing contained in these Terms of Service is intended to exclude, restrict, or waive any consumer right, warranty, remedy, or liability that cannot legally be excluded, restricted, or waived under applicable law.
Changes to These Terms
Red Tag Collective reserves the right to update or modify these Terms of Service from time to time.
Any updated Terms of Service will be posted on our website with an updated effective or revision date. Changes will become effective when posted unless otherwise required by applicable law.
Customers are encouraged to review these Terms periodically.
Governing Law
These Terms of Service and transactions with Red Tag Collective will be governed by applicable federal law and the laws of the State of California, without limiting any consumer protections or rights that may otherwise apply under applicable law.